Want to know about our Return Policy? Go here > Return Policy
All items we sell are eligible for return. The tCheck promise offers a 30-day money-back guarantee. When you return an item, you may see different return options depending on the item, or reason for return.
Step 1: Check the return policy for eligibility. If you are eligible to receive a return/refund please send an email to support with your order number to initiate the return process.
Step 2: Complete the Return Request Form here > RRF
Step 3: Wait to receive your RMA # and return instructions.
Step 4: Prepare your package for return. The products should be in as much of the original packaging as possible. It must not have been disassembled (taken apart). ALL accessories must be included.
Step 5: Receipt and Inspection. Once we receive your return you will receive a notification. All returns are subject to inspection.
Step 6: Refund issued. A credit will automatically be applied to your credit card or original method of payment within 5 business days after an inspection has been conducted. If your card is no longer valid, please notify us promptly and a check will be issued to the billing address.