tCheck Processing and Fulfillment:
We're thrilled that you've decided to shop with us! Once you've placed your order, we'll do our best to process it within 1-2 business days. After that, it typically takes 5-7 days for your product to arrive, depending on the carrier and your distance from our HQ in Northern California.
Depending on the country, shipments could take up to 4 weeks or longer. If you're wondering about the status of your order, we recommend checking with your local postal service to see if they're offering delivery service, what delays you can expect, and if there are any duties or customs fees. Additionally, if you're shipping internationally, please make sure that your country is one we ship to, and note that shipping fees do not include customs and duty taxes.
If you're waiting for your order and it's been a couple of weeks since you received your shipping confirmation, please check your tracking link or feel free to Contact Us and provide your order number so we can help you out.
Shipment Notifications and Email Issues:
Finally, we want to make sure that you receive all of our notifications about your order, so please check your SPAM, junk, or promotions folders. If you mistyped your email address during checkout, you may not receive any notifications, but don't worry—we're here to help.
Thanks again for choosing to shop with us! Please let us know if you have any further questions or concerns.