Troubleshooting
- Device Communication Exception
- Can't Log In
- HOW TO - When to Choose a Test
- TRAY - DIY Cloudy Tray Repair
- HOW TO - Reset Password
- HOW TO - Resend Verification Email
- Butter and MCT oil Testing Tips
- The result is lower than I thought it would be, what now?
- TECH-APP - I'm having trouble connecting to the device
- ERROR MESSAGE - <1%
- TECH-DEV - Error code 128
- tCheck Stuck on Green Lights
- TECH-DEV - Stuck on purple lights
- TRAYS - Dried oil in my tray
- TRAYS - My brand new tray is scratched
- HOW TO - Dilute an infused oil sample (>15mg/mL or OVER result)
- HOW TO - Get a replacement tCheck device
- HOW TO - Get a replacement tray